Agreement Effective Date: January 1, 2025
Agreement Revision Date: January 1, 2025
Version: 2025 V1.0
Welcome to use Besties VIP Membership Service!
To use the Besties VIP Membership Service, please carefully read, understand and comply with the "VIP Membership Service Agreement" (hereinafter referred to as "this Agreement").
This Agreement is jointly concluded by you and the Besties (DAYI.MA) operator (hereinafter referred to as "we" or "platform"), and has legal effect on both parties. Please carefully read all the following content, especially the terms highlighted in bold or other reasonable ways, which may have significant interests related to your rights and interests, including but not limited to platform responsibilities, your rights, dispute resolution methods and judicial jurisdiction clauses, etc. Please pay attention to key reading. If you believe that the bold terms in this Agreement may cause damage to part or all of your rights or interests, please read the aforementioned terms again before confirming your agreement to this Agreement or before using this service, and use this service under the premise that you voluntarily accept such terms.
If you do not agree to any or all of the terms of this Agreement, please do not proceed with the next step in the form of confirmation (including but not limited to: clicking, entering the purchase process, etc.) or use the services under this Agreement. When you confirm acceptance of this Agreement or start using the VIP membership services under this Agreement, it means that you and we have reached an agreement relationship, and you voluntarily accept and comply with all the provisions under this Agreement.
If you are a minor, please read and confirm the terms of this Agreement with your legal guardian.
1. Besties VIP Member: refers to a natural person who has completed all procedures to become a Besties VIP member and, under the premise of complying with this Agreement, enjoys the VIP membership services provided by us during the valid period of membership, also referred to as "you" or "member" in this Agreement.
Besties VIP members can use the service on mobile devices, computers, and tablets.
2. Besties VIP Membership Service: refers to the exclusive rights and interests of VIP members provided by us to you. For the description of membership services/rights and interests, please refer to Article III of this Agreement. The specific content of rights and interests shall be subject to the description on the platform's "Membership Privilege Details" page.
3. "VIP Membership Service Agreement": This is a supplementary agreement to the "User Service Agreement" and "Privacy Policy", and is an inseparable part of them, with the same legal effect. If this Agreement conflicts with the aforementioned agreements, this Agreement shall prevail.
4. Besties VIP Membership Service Rules: These are agreements, VIP membership rules, activity rules, usage rules, announcements, prompts, notices and online FAQs related to VIP membership services that have been or will be published by the platform on the Besties platform from time to time. We will publish the above content through system prompts and/or information push and/or background announcements. The above content will take effect once officially published and is an inseparable part of this Agreement.
1. You can become a Besties VIP member by paying membership service fees or through marketing activities and other ways recognized by the platform. When you complete all procedures to become a VIP member, you can enjoy the corresponding membership services of the platform by logging into your VIP member account.
2. You can log in to the VIP Member Center to query your account information details for free, including the service content and service period that have been opened. You can query consumption amounts and transaction status information in "My" - "My Orders".
3. Please pay special attention:
3.1 If you see other paid services on the platform other than VIP membership services (including but not limited to knowledge payment, live payment, etc.), and want to learn about related services, please carefully read the rules or service agreements on the relevant service pages, and please pay attention to the service provider; if you need to open such services, the corresponding service provider will provide services to you and charge fees. For any questions about the service afterwards, please contact the service provider.
3.2 If you choose to order joint membership services or receive third-party membership services due to purchasing VIP membership services, the platform only provides VIP membership services and is not responsible for third-party membership services. The rights, use, charging rules and other issues of third-party membership services are executed and interpreted by third parties.
1. You should properly keep your account and password, and be responsible for all actions under your account. You shall not transfer, sell, lend, rent, license others to use or provide your account and password to others in other ways.
2. If you find that your account has been stolen or there is a security vulnerability, you should immediately notify us, and we will assist you in freezing the account, changing the password or performing other security settings.
3. You understand and agree that we have the right to investigate violations under your account and have the right to take measures including but not limited to restrictions, suspension, and termination of services based on the investigation results.
1. You can apply to cancel your VIP member account through the account cancellation function provided by the platform.
2. After account cancellation, you will not be able to continue using VIP membership services, and the paid membership fees will not be refunded.
3. For specific rules and procedures for account cancellation, please refer to the relevant provisions on account cancellation in the "User Service Agreement".
1. VIP member exclusive rights include but are not limited to:
(1) Ad-free experience: Enjoy a pure ad-free experience;
(2) Advanced features: Unlock platform advanced features, including but not limited to advanced data analysis, personalized reminder settings, data export, etc.;
(3) Exclusive badge: Enjoy VIP member exclusive badges and privilege display;
(4) Priority customer service: Enjoy priority customer service support and exclusive service channels;
(5) Exclusive activities: Participate in VIP member exclusive activities and discounts;
(6) Other VIP member exclusive rights that we may launch from time to time.
2. The specific content of rights and interests shall be subject to what the platform actually provides. We have the right to adjust, change or terminate part or all of the membership rights and interests according to business development needs, but we will notify you in advance.
3. The validity period of membership rights and interests is subject to the membership duration you choose when purchasing. Membership rights and interests remain valid during the membership validity period.
1. If you choose to enable the auto-renewal service, it means you agree to authorize the platform to deduct the membership service fee for the next cycle from your account balance or the third-party payment account bound to your account when your membership service is about to expire, so as to extend your membership service period.
2. The auto-renewal service will deduct fees within 24 hours before your membership service expires. After successful deduction, the membership service will automatically extend for one cycle.
3. You can turn off the auto-renewal service at any time before your membership service expires. After turning it off, the current membership service will no longer be automatically renewed after expiration.
4. Ways to turn off auto-renewal service:
4.1 [Mobile] Please visit "My" - "Member Center" - "Auto-Renewal Management" in the APP, and select "Turn off auto-renewal" to cancel the auto-renewal service.
4.2 [Computer] Please visit the platform's official website, log in to your account, select "My Membership - My Account", and select "Close Service" to cancel the auto-renewal service.
4.3 If you ordered the auto-renewal service through Alipay, you can cancel the continuous package payment through "Alipay - My - Settings - Payment Settings - Password-free Payment/Auto Deduction - Cancel Agreement".
4.4 If you ordered the auto-renewal service through WeChat, you can cancel the continuous package payment through "WeChat - Me - Pay - Three dots in the upper right corner - Auto Deduction".
5. If the auto-renewal fails due to insufficient account balance, abnormal payment account or other reasons, we will notify you through in-site messages, SMS, etc. You need to manually renew to continue enjoying membership services.
1. We attach great importance to the protection of your personal information. When you use the services we provide, you agree that we will collect, store, use, disclose and protect your personal information in accordance with the privacy policy published on the platform. We hope to clearly introduce to you how we handle your personal information through the privacy policy. Therefore, we recommend that you read the privacy policy in full to help you better protect your privacy rights. For more information about personal information processing and protection rules, users' control over personal information, etc., please refer to the "Privacy Policy".
2. We attach great importance to the protection of minors. If a user is under 18 years old, they are a minor and should read this Agreement and use VIP membership services under the supervision and guidance of their guardian.
3. Guardians should guide their children on the safety issues they should pay attention to when surfing the Internet to prevent problems before they occur. If a guardian agrees to allow a minor to use the VIP membership services we provide, the consumption must be applied for in the name of the guardian, and the guardian should correctly guide and supervise the minor's use of this membership service. The exercise and performance of rights and obligations under this Agreement by minors is deemed to have obtained the guardian's approval.
4. We remind minor users to be good at online learning when using VIP membership services, recognize the difference between the online world and the real world, avoid addiction to the Internet, and affect daily study and life.
All notices for VIP membership services can be made through platform web announcements, in-site messages, client push, public account notifications, emails reserved by members, mobile phone text messages or regular mail delivery. Such notices are deemed to have been delivered to users on the date of sending. Please ensure that the reserved contact information is correct and valid, and log in to the platform to modify it in time after changes. If you fail to provide correct contact information or fail to inform new contact information in time, resulting in failure to receive notices in time, you shall bear the losses and legal consequences arising therefrom.
1. The suspension or termination of this service includes the following situations:
1.1 You actively suspend or terminate, including but not limited to failure to renew after membership expires;
1.2 We actively suspend or terminate the service due to your breach of contract or violation;
1.3 We suspend or terminate the service when required by the state or relevant government regulatory departments or when force majeure events occur;
1.4 Other situations where services should be suspended or terminated according to laws and regulations.
2. After suspension or termination of service, we have the right but are not required to ensure that you receive special prompts or notices. When you find that you cannot log in or enjoy the service, you can consult the platform customer service staff.
3. Handling after suspension or termination:
3.1 Except for responsibilities stipulated by law, we do not assume any responsibility to you and third parties for the suspension or termination of this service;
3.2 Except as otherwise stipulated by law or this Agreement, fees already collected will not be refunded;
3.3 Relevant data information will be retained for a reasonable period of time, and other VIP member rights and interests will be changed or reduced according to platform regulations;
3.4 For transactions in progress on the platform, we will reasonably judge whether to continue or terminate related transactions based on the situation, and decide whether to refund or deduct related fees as liquidated damages based on the situation.
4. For possible changes to this Agreement or rules (including but not limited to amendments to this Agreement, adjustments to service rules, adjustments to membership rights and interests, etc.), we will notify you accordingly in accordance with the provisions of this Agreement. Please carefully read and choose whether to continue to choose this service in accordance with the adjusted and/or changed Agreement/service rules/membership rights and interests. If you agree to the above adjustments and/or changes, you can proceed with the next step in the form of accepting the service or continue to use this service to indicate that you have accepted the above adjustments and/or changes; if you do not agree to the adjustments and/or changes, we recommend that you stop using this service immediately. If you have any questions about the above adjustments and/or changes, you can consult customer service.
1. The effectiveness, performance, interpretation and dispute resolution of the terms of this Agreement shall be governed by the laws of the People's Republic of China. If the terms of this Agreement conflict with the current laws of the People's Republic of China and become partially invalid, it shall not affect the validity of other parts.
2. If any dispute arises regarding the content of this Agreement or its execution, it should be resolved through friendly negotiation as much as possible; if negotiation fails, either party may file a lawsuit with the People's Court where the defendant is located.
If you have any questions about this Agreement or the process of using VIP membership services (including consultation, complaints, etc.), we have specially provided you with multiple feedback channels, hoping to provide you with satisfactory solutions:
(1) You can contact the platform's online customer service or submit feedback online;
(2) You can send an email to: root@obaby.org.cn;
(3) You can contact us via QQ: 382291381;
(4) You can join QQ Group: 323089499 for consultation.
We will reply to you as soon as possible after receiving your feedback.
1. If any provision of this Agreement is deemed to be abolished, invalid or unenforceable, such provision shall be deemed separable and shall not affect the validity and enforceability of the remaining provisions of this Agreement.
2. The headings of this Agreement are for convenience and reading only and do not affect the meaning or interpretation of any provision in the text.
3. The interpretation right of this Agreement belongs to the platform.
Besties (DAYI.MA) Operator